To place an order using our online store you need to do the following:
Select your desired items and add these to your cart. At any time you can view the contents of your shopping cart by using the 'shopping cart' link. Once you have selected the items you wish to order by placing them in the shopping cart you can then proceed to 'Checkout'.
Within the Checkout page please confirm that you billing and delivery address(es) are correct. If necessary use the links to add or edit these details. Also check that the delivery method selected is appropriate.
Please also add any special delivery instructions. All deliveries require a signature. Please confirm that that you have read and accepted our terms and conditions.
When you proceed to payment you are transferred to our credit card payment partner. You are then requested to select your card type and enter your card details. Once your payment has been accepted you will recieve your order to the email address you supplied.
When placing an order the delivery methods available will be displayed along with the cost and expected delivery time. For example UK customers are given the choice of next business day delivery or Saturday delivery. We make every effort to dispatch your order before the end of the next business day after your order is placed. We will notify you by email when the order is dispatched. All delivery times given are estimates. We make every effect to deliver your order within the estimated delivery time. There are however occasions when due to unforeseen factors a delay occurs. We shall not be held liable for any delay or failure to deliver goods within the estimated delivery times. Your order will be sent to the delivery address on your order confirmation email. If you have ordered multiple products, you may be sent these items in instalments according to product availability. If the delivery address is outside the UK, you are responsible for the payment of any import duties and taxes due prior to collection of your order. We recommend you contact your local customs office prior to placing an order to confirm the procedure and cost of importing our products. Promotional delivery offers are not applicable to customer orders that are applying a competition prize promotion.